A Sustainable Axure Tab Control

The Axure tutorials are a great resource, both for learners starting out with interactive prototyping and old hands in need of reference material during bouts of amnesia. But the approach suggested for constructing a tab control, whilst being a quick method, hinders subsequent maintenance and enhancement. Here, I propose a revised approach which is cleaner, lighter, and exploits Axure’s latent power. And I follow it up with a detailed tutorial. More

No ticks for HSBC

With the recent introduction of their muchmaligned two-factor authentication system, HSBC overhauled their internet banking interface. The Secure Key system prompts users to enter a memorable answer followed by a code generated dynamically from a separate hardware device (the “secure key”). Consistent with guidelines on the importance of providing timely and useful feedback (e.g. Nielsen; ISO 9241-17), entering one’s details triggers a visual indicator whose meaning is apparently obvious but which actually differs to one’s expectations and is therefore ultimately misleading. More

Snookered by an interruption? Use a cue.

For the main project of my MSc in Human-Computer Interaction I chose to explore the domain of interruptions. This is an important area that has seen quite a lot of activity in recent years (see this list of resources on the subject). As more devices and applications vie for our attention, interruptions are the inevitable consequence. And no matter how well trained we might be, we remain susceptible to their disruptive effects and we make errors. More